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Find answers to common questions about shipping, returns, and our products.
We currently ship within the United Kingdom. We're working on expanding to international shipping in the future. Stay tuned for updates!
We don't currently offer gift wrapping, but all orders are beautifully packaged with care. Our products make wonderful housewarming and birthday gifts. Digital gift cards are coming soon — sign up for our newsletter to be the first to know!
Most of our products require minimal care. Bamboo items should be wiped with a damp cloth and dried naturally — avoid soaking. Stainless steel can be cleaned with warm soapy water. Silicone products are dishwasher-safe. Each product page includes specific care instructions.
We carefully select durable, high-quality materials for every product. Our range includes natural bamboo, premium stainless steel, food-grade silicone, and solid ceramic. Each item is chosen to combine lasting performance with a clean, minimal aesthetic.
Orders are typically dispatched within 1-2 business days. Standard UK delivery takes 5-8 business days. You'll receive a tracking number by email once your order ships.
We offer a 30-day return policy on all unused items in their original packaging. To start a return, email us at hello@zenihouse.co.uk and we'll guide you through the process.
OUR STORY
Calm starts at home.
We bring thoughtfully chosen organisers and home essentials to British homes, inspired by the quiet beauty of Japandi living. Each piece is selected to help everyday spaces feel calmer, tidier, and easier to enjoy.
✔️ Produto adicionado com sucesso.
✔️ Produto adicionado com sucesso.